Seems to be they do not want you to know ).
You can get this information from MS SQL database.
Request below returns maximum license usage per month, it is based on the fact that Verint licenses you for the maximum simultaneous recording sessions. It is working for Verint Impact 360 ver. 11 and 11.1 (not sure about older versions but it might work as well).
--------------------------------
SELECT TOP 1 count(*) as MaxSimultaneousCalls
FROM [CentralContact].[dbo].[Sessions_month_X] T1,
[CentralContact].[dbo].[Sessions_month_X] T2
WHERE
T1.start_time between T2.start_time and T2.end_time
GROUP BY
T1.sid
ORDER BY MaxSimultaneousCalls DESC
-----------------------
where Sessions_month_X is
Sessions_month_1
|
January
|
Sessions_month_2
|
February
|
Sessions_month_3
|
March
|
Sessions_month_4
|
April
|
Sessions_month_5
|
May
|
Sessions_month_6
|
June
|
Sessions_month_7
|
July
|
Sessions_month_8
|
August
|
Sessions_month_9
|
September
|
Sessions_month_10
|
October
|
Sessions_month_11
|
November
|
Sessions_month_12
|
December
|
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